Oral-B Smart 5 5000 Review

Medically Reviewed By: Dr. Gemma Wheeler

(GDC Number: 83940)

Pros

  • Slim handled brush with good grip
  • 2 week battery life
  • Pressure sensor – be alerted when brushing too hard
  • Bluetooth connectivity for pairing with a smartphone via the app
  • Good box contents

Cons

  • Not easy to know which cleaning mode is selected
  • No dedicated cleaning mode control button
  • Bluetooth connectivity will not be for all

In this review, I am testing and giving my feedback on the Oral-B Smart 5 5000 (view on Amazon).

This essentially replaces the older model, the SmartSeries 5000 or Pro 5000 (which we have reviewed here) as it might also be known as; which has an inferior battery.

To complicate matters further, I will also refer to the Smart 5 5950 (view on Amazon), which is a dual handle version of the Smart 5, but more detail on that later.

The 3 BIG Question about the Oral-B Smart 5 5000

If you are short of time, the answers to the following 3 questions should let you know all you need to about the Smart 5 5000.  If we have missed something, let us know in the comments.

If you want more detail, you can read our full Oral-B Smart 5 5000 review further down the page.

1. Is there anything drastically wrong with this toothbrush?

No, to have a brush from one of the market leaders with a drastic fault is unlikely.

It performs well, giving a good clean, has a good box contents and lots of features.

It’s biggest selling point is offering lots of features and a reasonable battery life in a slim handle.

Price, unfortunately, is the sticking point.

Preview Product Rating Price
Oral-B Smart 5 5000 Oral-B Smart 5 5000 1,091 Reviews £169.99 £73.08

2. Which other brushes should I consider?

If you are not bothered about ‘smart’ features or box contents, then a superb value option is the Oral-B Pro 2 2500.

For those wanting a more premium choice, look at the Oral-B Genius 9000.  You get a more premium brush with some package enhancements, most notably a better travel case.

The Smart 5 5000 is a very strong mid-range option and gives a benefit of performance, features and price.

All this said, if you really are confused and new to electric toothbrushes, check out the buying advice and recommended brushes in this post.

Our Choice
Oral-B Smart 5 5000 CrossAction Electric Toothbrush, 1 App Connected Handle, 5 Modes with Whitening, Sensitive and Gum Care, Pressure Sensor, 3 Toothbrush Heads, Plastic Travel Case, 2 Pin UK Plug
Oral-B Pro 2 2500 CrossAction Electric Toothbrush Rechargeable Powered by Braun, 1 Black Handle, 2 Modes Including Gum Care, 1 Toothbrush Head, Travel Case, 2-Pin UK Plug, Colour May Vary
Oral-B Genius 9000 CrossAction Electric Toothbrush, 1 White App Connected Handle, 6 Modes with Whitening, Gum Care, Pressure Sensor, 4 Toothbrush Heads, USB Travel Case, 2 Pin UK Plug
Brush Name
Oral-B Smart 5 5000
Oral-B Pro 2 2500
Oral-B Genius 9000
Customer Rating
Electric Teeth Rating
5/5
5/5
5/5
Price
£73.08
£34.99
£109.99
Prime
Our Choice
Oral-B Smart 5 5000 CrossAction Electric Toothbrush, 1 App Connected Handle, 5 Modes with Whitening, Sensitive and Gum Care, Pressure Sensor, 3 Toothbrush Heads, Plastic Travel Case, 2 Pin UK Plug
Brush Name
Oral-B Smart 5 5000
Customer Rating
Electric Teeth Rating
5/5
Price
£73.08
Prime
Oral-B Pro 2 2500 CrossAction Electric Toothbrush Rechargeable Powered by Braun, 1 Black Handle, 2 Modes Including Gum Care, 1 Toothbrush Head, Travel Case, 2-Pin UK Plug, Colour May Vary
Brush Name
Oral-B Pro 2 2500
Customer Rating
Electric Teeth Rating
5/5
Price
£34.99
Prime
Oral-B Genius 9000 CrossAction Electric Toothbrush, 1 White App Connected Handle, 6 Modes with Whitening, Gum Care, Pressure Sensor, 4 Toothbrush Heads, USB Travel Case, 2 Pin UK Plug
Brush Name
Oral-B Genius 9000
Customer Rating
Electric Teeth Rating
5/5
Price
£109.99
Prime

3. Where is the best place to buy the Smart 5 5000?

Out of the Oral-B range, this is one model you are less likely to see on shop shelves.

Many of the big retail stores like Boots will stock this model, but you might not find it in your local supermarket and may need to go online.

The reason being is that this is an upper mid-range brush, that sits below the flagship Genius 9000, but above something like the mid-range Pro 3 3000, so some retailers may keep their stock more focused on what tends to be the more demanded models.

Typically online retailers stock a much broader range as do some of the supermarkets, but these products are often reserved for online purchase only.

We purchased our review unit from Boots, but you should be able to source from retailers like Amazon, who are often very well priced with free delivery options. You can jump to more online purchase options here.

Why should you listen to us?

Electric Teeth is an independent organisation with a mission to simplify dental health.

Our team is a mixture of consumers and dental professionals.

We strive to create honest, informative content, telling you the facts, good or bad.

We are not sponsored by big brands or healthcare companies. Our site is funded by affiliate revenue and ads, but we only recommend products that we have tested and truly believe to be worth your money.

Why not watch this short video to find out all about us?

And now for a bit more detail….

Right, Oral-B has well and truly complicated their range.  Even we have had to scratch our heads on how they have gone about it and we know their brushes pretty well!

This is quite confusing, primarily because the product names are so similar.

I want to make it as simple as possible to understand so that you get the brush that is right for you and are not misled or misinformed when shopping for your new electric toothbrush.

As I write this review in summer 2017, Oral-B have introduced the Smart 5 5000.

This is an upgrade on the SmartSeries 5000  which replaced the Pro 5000 before it.

I am going to concentrate on the Smart 5 5000 against the SmartSeries 5000 which it replaces.

The important differences are:

  • The 2017 Smart 5 5000 model has a Lithium-Ion (Li-Ion) battery rather than a Nickel Metal Hydride (NiMH) which more than doubles the usage time.  You get up to 16 days of use compared to 7 days.
  • The 2017 Smart 5 comes with 5 cleaning modes (Daily Clean, Gum Care, Sensitive, Whitening and Pro Clean) compared to the 4 of the previous model.
  • The 2017 model comes with a White grip on the handle compared to the Dark Blue grip on the SmartSeries.

Got that?  Good.

The older Pro and SmartSeries 5000 may still be available to purchase.

You may find they are a better buy for you, but it is perhaps worth knowing more before you make that decision.  You can read all about them in the Pro 5000 review.

Just one more little complication.  There is also the Smart 5 5950N.

Now what you get here is all the same brush features that you do with the Smart 5 5000, but you get an extra brush handle in the box.  You have one with a white rubber grip and one with a pink rubber grip.

You do however lose the smartphone holder/stand that was included in the box with the Smart 5 5000 and instead of 3 different brush heads, you get 2 x CrossAction heads.

Hopefully that all makes sense.  If you need help get in touch or leave a comment.

Now into the detail.

Variants of this brush

There are potentially several different variations of this brush, the primary difference being the brush heads included in the box. 

Some retailers may or may not clearly label the different models, so it is worth being vigilant and understanding the differences.

  • Smart 5 5000N – This is the Smart 5 5000 with a CrossAction brush head
  • Smart 5 5950N – This is the Smart 5 5000 in a dual handle pack, where both handles come with a CrossAction brush head.
  • Smart 5 5950S – This is the Smart 5 5000 in a dual handle pack, where both handles come with a Sensitive brush head.

What’s in the box

  • Braun Oral-B Smart 5 5000 rechargeable toothbrush
  • Charging station
  • 3 brush heads (1 x CrossAction, 1 x Sensitive/SensiClean & 1 x 3D White)
  • Travel case
  • Smartphone stand
  • Brush head storage compartment
  • Documentation

If you are looking at the Smart 5 5950 with dual handles, the box contents is as follows:

  • 2 x Braun Oral-B Smart 5 5000 rechargeable toothbrush (1 with a White grip and 1 with a Pink grip)
  • 1 x Charging station
  • 2 x CrossAction brush heads (2 x Sensitive with the 5950S)
  • 1 x Travel case
  • 1 x Brush head storage compartment
  • Documentation

Key Features

  • Oral-B 3D movement cleaning system (Oscillating-Rotating-Pulsating)
  • Removes 100% more plaque than a manual brush
  • Rechargeable battery
  • 5 cleaning modes (Daily Clean, Gum Care, Sensitive, Whitening and Pro Clean)
  • Visible pressure sensor
  • Clean timer including quadpacer
  • Battery life in excess of 2 weeks
  • Bluetooth connectivity and smart coaching

Pros & Cons

Here are what I consider to be the pros and cons of the Smart 5 5000

The positives

  • Battery life – A much needed boost given the premium price tag of this brush, now boasts up to 16 days of usage.
  • Design – A slim profiled brush that looks and feels good in the hand.
  • Cleaning modes – Lots of choice for different users needs, particularly useful if sharing the handle.
  • Bluetooth connectivity – Monitor, track and improve your cleaning.
  • Pressure sensor – A rear mounted pressure sensor illuminates red should too much force and pressure be applied to the teeth. Acting as a visual indicator you are clearly made aware to reduce the pressure and chances of doing damage to the teeth.
  • Box contents – One of the most complete line up of useful accessories.

The negatives

  • Controlling the cleaning modes – Can’t change the cleaning mode until the brush is powered on.  Hard to remember the sequence of modes.
  • Battery Status – The battery lacks detailed feedback on the remaining power available
  • Bluetooth connectivity – Nice feature, not something everyone will be able to get used to or in the habit of using.

Design, Usability, Clean & General Use

What makes a brush appealing to one person, might not be what another person finds nice to look at or hold.

For example, Philips Sonicare DiamondClean or the Kolibree Ara both have a much more minimalistic and smooth to the touch look than the Smart 5 5000.

However, personally as clean looking as they are, I like the 5000 as in my mind it is just a touch more practical.

With the 5000, running down the handle is a piece of soft touch rubber.

It is white in colour, but it is grippy and has a series of ridges around the power button that help hold and guide you to the controls of the brush.

The DiamondClean and Ara do not have this.

On the back of the handle is a harsher but still practical, series of grips.  Raised plastic notches, give the fingers sticking points on the upper half of the handle.

For me, these are small practicalities that make a big difference in everyday life.

A brush can look the part, but if you feel uneasy using it what’s the point?!

Now the standard Smart 5 5000 does look very clinical in all white. Aside from the white rubber grip, the plastic body is a gloss white too.

If you are looking at the dual handle pack that is the 5950, you get a splash of colour in the form of the second handle that has a pink rubber grip.

Like the models below it in the range, the button and icon layout is identical.

Positioned almost at the top of the handle is a power button that is white in colour with a grey/black power icon on it.  This icon helps it stand out against all the white. It has a nice resistance when pressed.  Not too soft that it can be accidentally activated, but not too firm it is difficult to press.

Above and below this power button are contours in the rubber that drive the eye and the finger/thumb to it.

The lower third of this Oral-B smart toothbrush handle has the Bluetooth, Oral-B and Braun logo in grey/black as well as a battery and charging icon below them.

These icons are transparent and have an LED light behind them that illuminate at certain times.

There are 2 parts to the brush, the handle I have been describing, that has all the clever bits of technology in, and the detachable brush head.

Sealed inside, these parts are protected from water and moisture.  This means that the brush is water resistant and can be rinsed under a tap and used in a shower.

I would always advise on avoiding submerging the brush below water, for example in a bath.

On the very bottom of the brush handle is a recess, into which the pin on the charging stand connects to.

Right at the top of the brush handle is a metal prong, this is what the brush head connects to and feeds the power from the brush motor.

Just below this metal prong on the rear side of the handle is the pressure sensor.

A plastic panel that is a red/orange colour, it sweeps up over and down the neck of the handle.

When you brush, sensors within the brush detect if you are being a little firm and applying too much force to your teeth.  When it detects this, it activates the pressure sensor.

This means that the LED sat behind the panel lights up so you notice the bright red light.

You should also notice that the speed of the brush head will decrease and the sound of the motor will change.  This is nothing to worry about.  It is programmed to do this, until such time as the pressure is relieved.

It does this to protect you.  You see, applying too much pressure when brushing is a big issue and it causes more damage than you might think.  A brush need only skim the surface of the tooth and gums.

Just relieve the pressure and the light will go out and the motor power up again.

Don’t worry if you activate it often, over time you will learn and avoid doing lasting damage to your teeth.

One of the main appeals of the Smart 5 is the multiple cleaning modes that it offers.

It offers 5 in total.

They are:

  • Daily Clean
  • Pro Clean
  • Sensitive
  • Whitening
  • Gum Care

Remember the order of these, you will need to refer to this in a moment.

Each mode works slightly differently, with differing levels of oscillations, rotations and pulsations to achieve different cleaning effects on the teeth.

For example, Sensitive mode reduces the number of movements to be softer on the teeth and gums.

You can find much more detail on each mode and how they compare in our cleaning modes explanation.

To activate each cleaning mode, you have to use the power button on the front of the brush.

Remember the list above, this is the order of the cleaning modes.

Press the power button once to turn it on.  Daily Clean mode will launch.

Press it again to change the mode to Pro Clean.

Press it a third time to activate Sensitive mode.

A fourth time to get whitening and a sixth for Gum Care.

A seventh and final time will turn the brush off.

You can press and hold the button for 2 seconds at any point to power it off.

Now, I don’t know if you have spotted the 2 issues I have.

The first is that to change to any of the cleaning modes, you first have to power the brush on and the second is you need to remember the order.

I suspect over time you will learn this, but where can you refer to this order?

The manual is the only place.  Thus for some time, you are probably going to need to keep this nearby until you are proficient with the order.

It would be nice to have another button and/or a way of selecting the mode prior to actually turning the brush on.  Sadly this is not the case.

Do remember to put the brush in your mouth before powering on and changing modes otherwise the toothpaste might go flying across the room.

The more premium Genius 9000 has a benefit in that the brush handle has icons that show the cleaning mode selected.  However, you still need to switch the brush on to change mode.

One other difference is that the 9000 will remember the last cleaning mode used and will launch back into that, but the 5000 will not.

This means if you want to use the Gum Care mode most often on the Smart 5, it is a total of 6 times before you are ready to brush.

A bit of a negative, maybe the 5000 can win you back with the fact that when you are using it, it is very good and your teeth and gums do feel good post clean.

The handle offers some 16 days of battery life and is lightweight.

When the battery built into the brush begins to deplete, the charging icon will flash Red.

You do not get anything more detailed from the handle.

It would be nice if you had a green light to suggest a good amount of remaining charge or yellow for less than 50% for example, but no such luck.

Even better would be a little LED display that showed the exact battery percentage (%).  Or in the case of the Smart 5, the app picked up the information.

The battery icon will flash green when the brush is on charge.

As I previously mentioned, the brush heads are interchangeable on the Smart 5.  In the box, you do get 3 different styles of heads (the dual handle 5950 has only 1 style).

Each brush head can actually be used with any of the cleaning modes, but some heads work best with specific modes.  For example, the 3D White head will work best with the Whitening mode and the Sensitive with the Sensitive cleaning mode.

To fit or remove the brush head simply align the metal with the hole in the shaft of the brush head and push the two together until you hear and feel them clip into place.

Pull the two apart to release them.

It is important for your oral health to replace your toothbrush head every 3 months or sooner if your bristles are frayed.

Official Oral-B brush heads are recommended and they all have something known as indicator bristles.  These are blue coloured bristles that will over a 3 month period gradually discolour.

When they are a very pale blue or white it is time to change.  It is a clever reminder system.

The interchangeable nature of the brush heads does mean you could use other brands brush heads, such as Molarclean for example.

Do be aware fading bristles are not necessarily a feature of other brands and Oral-B themselves do not encourage use of alternatives.  However, there is money to be saved.

There are 6 main styles of brush head:

  • CrossAction
  • FlossAction
  • 3D White
  • Sensitive/SensiClean
  • Precision Clean
  • TriZone

Want to know the differences in detail? Read our comparison of Oral-B brush heads.

All of the brush heads provide a good clean.  My personal favourite for everyday use is the CrossAction head.

Despite being noisier than most other brands, I personally prefer the clean offered by Oral-B.  It feels like a deeper clean.

Studies have suggested Oral-B’s oscillating and rotating technology is superior, but there are studies that side with Sonicare.  It’s more about what you prefer.  Either way, you will get a better clean than a manual brush.

Most cleaning modes on this brush for 2 minutes.

Hopefully, you know that the recommended brushing time is 2 minutes, twice a day.

If you didn’t or are guilty of not brushing for as long as you should, the Smart 5 can help in 2 ways.

The first is the built in timer and quadpacer.

Imagine your mouth broken up into 4 sections. Upper right, upper left, lower right and lower left.

You should spend 30 seconds cleaning each section.  The pacer helps you keep an even brushing time on these 4 sections.

At 30 second intervals, the brush will provide an audible warning via a slight pause in the brush motor at to tell you to change quadrant. Once the 2 minutes are up 3 brief pauses in the brush motor will be heard and felt.

Brushing for the full 2 minutes is very important, but just as important, if not more so, is the right technique. Make sure you learn how to clean your teeth properly.  You can learn here.

The second way in which it helps is through the more powerful Bluetooth connectivity and smartphone app.

It is by no means a new feature, it has been on brushes since the Oral-B Pro 6000, but in the last 18 months or so it has undergone a good deal of improvement.

It is now found on more brushes as there is a greater call for ‘Smart’ and ‘Connected’ products.

The 5000 is an Oral-B smart toothbrush.

The idea behind this connectivity is to essentially be a little like having a dentist or hygienist looking over your shoulder saying good, bad, brush for longer, you missed a bit.  It is about education for better cleaning rather than telling you that you have got it all wrong.

To take advantage of this, you need an Android or iOS smartphone and Bluetooth 4.0 on your phone.

Download the appropriate app and install it on your phone.

You can download from iTunes here and Google Play Store here.

As good as the app is, I feel this is too one of the negatives as some will not see the point of using it or find it more hassle than it’s worth.  You don’t have to if you don’t want to.

If you feel you won’t use it, you may want to consider if the Smart 5 is for you, you will be paying for a feature you won’t necessarily use.

It takes a bit of practice to get in a routine of having your phone with you when brushing.  If you forget it or don’t have it to hand, don’t worry.  The handle will store the data for the last 20 cleans and sync this to the app, the next time it connects.

The app is very comprehensive with lots of options. It gives you all you need though to not only effectively brush your teeth, but to log the cleans and motivate you.

There are features like integration with your calendar so you can see your days’ agenda, news, tips and tricks, so you stay interested when cleaning your teeth.

At times I have found these distracting, you may want to customise the settings to avoid some notifications.

You can also set personalised modes which can disable cleaning modes on the brush handle too.

Sadly the app does not show the battery power of the brush handle.

The main feature of the app is the on screen timer and guide that shows you where to brush and how well you have brushed.

A nice in box addition is the smartphone stand.

It looks a little like a large white puck.  It holds a smartphone in either portrait or landscape orientation.  It should accommodate most phones.

A point to note is to be a little careful when in the bathroom as unless your phone is water resistant, you might want to make sure it is positioned away from a sink or bath.

Because brush heads are interchangeable it is possible to extend the value of a toothbrush by sharing the handle amongst a number of users.

However, if each user intends to use the Bluetooth feature, then it is necessary that each user has their own handle.  The 5000 cannot handle multiple user tracking (there is an option, but its far from ideal).

This one user principle applies to all Bluetooth enabled brushes I have tested to date.

As a result, this is one of the reasons why the 5950 package exists as you get 2 brush handles, meaning 2 users can now track their cleans.  Rather frustratingly though, the box contents does not include a smartphone stand and I think a more unisex colour other than pink might have been better for the second handle.

Extra items that come in the box with both the Smart 5 5000 and 5950 are a charging stand, travel case and brush head storage compartment.

The charging stand is fairly self explanatory, but I explain more about this in the battery section of the review.

As 3 brush heads are included with the 5000, the provided storage compartment holds up to 4.

Complete with a lid, it protects the heads from splashes but allows airflow around them to allow them to dry and stop bacteria buildup.

The way in which this compartment has been moulded is such that it fits perfectly around the charging stand, to create a kind of desktop home if you like for the brush handle and heads.

The travel case is perfectly acceptable, holding 1 brush handle and up to 2 brush heads.  This is supplied with the 5000 and 5950.  It is transparent and does not allow for in case charging like the Genius 9000.

It is not as rigid or soft to touch like the Genius case.  In fact, if you are a frequent traveller, the Genius 9000 might be more appealing.

However, now with 2 weeks of battery life, this is less of an issue.

In the unlikely event, something goes wrong, there is as standard a 24 month warranty is provided with the 5000.  This covers the battery too.  Register the brush online and you get an extra 12 months at no extra cost, so 36 months or 3 years in total.

One final thing to be aware of is that there is a 30 day money back guarantee on offer from Oral-B.  It is essentially like a trial, whereby you can buy and try the Oral-B smart toothbrush.  Should you not like it you can return it for a refund.  This is particularly useful if you are unsure whether an electric toothbrush is for you.

Summary of Design, Usability, Clean & General Use

  • Slim and comfortable brush to hold and use
  • Looks good
  • 5 cleaning modes (Daily Clean, Pro Clean, Sensitive, Whitening and Gum Care)
  • 3 brush heads included (1 x CrossAction, 1 x Sensitive/SensiClean & 1 x 3D White)
  • The dual handle 5950 will include either 2 x CrossAction or 2 x Sensitive brush heads instead
  • Alternative brush heads available
  • Need to switch the brush on to change cleaning modes
  • No way to easily tell which mode is being used
  • Built in quad pacer and 2 minute timer tells you when to change quadrant and finish brushing
  • 16 day battery life, but no percentage indicator for clear feedback of remaining power
  • Bluetooth connectivity with an app for logging and coaching
  • Not all will find the app useful
  • Can support tracking for only 1 user per brush handle
  • Smartphone stand included, but not with the 5950.
  • Travel case and brush head storage compartment included
  • Water resistant and can be used in the shower
  • 2 year warranty as standard, register online for a free additional year
  • Money back guarantee option for 30 days

Battery Life

A good number of Oral-B models have been given a boost for 2017 with some much needed battery improvements.

To date, with the exception of the Genius brushes, all others used a battery type known as Nickel Metal Hydride (NiMH).  Although okay, this battery technology has really been superseded by Lithium-Ion (Li-Ion) batteries.  These are the types of batteries we find in our smartphones.

As a result of this change, the Smart 5 and other models now have a battery life more fitting of their price tags and able to better compete with other brands.

For some time now the likes of Sonicare and Colgate have put Oral-B to shame when it comes to battery performance.  In fact, many offer 3 weeks of battery life, so the Oral-B is not a chart topper at this time.

Oral-B have generally remained dominant because most of us do not travel enough to really NEED the extended life and there has quite often been a price or feature advantage.

The older SmartSeries 5000 offers 7 days use or 28 minutes of actual usage time.

With the Smart 5, this has more than doubled.

In our testing, we were able to get 66 minutes of usage time from the rush, which equates to 16 days use.

The 16 days we measured is based on one user brushing twice a day for 2 minutes.

Various conditions may affect this quoted usage time, but safe to say you are getting at least double the performance, yet despite the battery change the physical size of the brush handle has not altered.

On the brush handle are 2 icons that light up, a battery icon and a charger icon.

When the battery is low, it is the charging icon that will flash red.

Sit the brush on the provided charging stand and the battery icon will flash green.

Made of plastic, the charging stand has a prong on the top, on which the Smart 5 will sit to be recharged.  This aligns with the recess in the base of the Smart 5 brush handle.

This charger has a power cable that will typically connect to a power socket found in a bathroom.  The 2 pin connector works on 220-240v and can be connected to a 3 pin UK socket with use of an adapter.

It usually takes up to 15 hours to recharge the brush fully.  It is a relatively slow charge that is pushed to the brush via the charging stand, so it is perfectly safe to leave the brush on here at all times when not in use.

Summary of Battery Life

  • Newer Lithium-Ion battery technology used
  • 66 minutes of usage time or 16 days usage based on 2 cleans a day
  • Can be left on the charger
  • Takes up to 15 hours to charge fully
  • A charger is included in the box
  • The status icon flashes green when charging and red when the battery is low
  • Works on 220-240 volts
  • Competition still offer up to 3 weeks usage

Price & Where To Buy

The Smart 5 5000  has a recommended retail price of £169.99.  

I would normally expect you to be able to purchase this for anywhere between £80-100.

At the time of review, the price is remaining unusually high, at £120 and above, but I suspect in time things will change, as most Oral-B brushes you can buy at 40-60% below the RRP.

Prices will vary from store to store.  Quite often online retailers will have the best price, but often high street retailers like Superdrug and Boots run promotions which result in much lower ticket prices.

Whilst I really like this brush for its box contents and features, it does have some shortcomings and you need to weigh up in your own mind what it is worth and what you are prepared to pay.

At £100 you are still getting an excellent brush, but when retailing for over £100, this opens the door to a few other equally capable brushes that have some other potential benefits, notably the Genius 9000.

This brush like every other requires replacement brush heads for each user every 3 months.  Replacement heads can be purchased in packs of 4 and are priced on average between £11 and £14.

We like to price this brush over a 3 year period, but to do so works on an average selling price.  I am making assumptions in this calculation that the cost will drop to around £85 which is roughly half the RRP.

Using the average cost (based on one user) and ownership over 3 years (the same as the warranty period (if registered online), the Smart 5 5000 will cost £119 or 11p per day to own.  

This price does exclude the cost of water, toothpaste and electric to charge it.  This price also works on some assumptions, but you get a rough idea.

You can bring the cost down further if you were to share it with other members of your household.  All you need do is invest in extra brush heads.

Please note that all costs quoted are approximates and prices will vary based on location, supplier, time of purchase.  These figures should not be relied on as hard fact but as a guide, based on real information at the time of writing.

Summary of Price

  • Recommended retail price of £169.99
  • Expect the sale price to drop to around 50% of the RRP, circa £85
  • Works out at around 11p per day over 3 year

Reliability & Long Term Use

I would love to be in a position whereby I could say to you that you are guaranteed to never have a fault with your brush.

The reality of the situation is that this brush has mechanical working parts and being able to give such assurances is impossible.

For 99.9% of users there will be years of hassle free brushing, but should you be one of the 0.01% where inevitably something does go wrong, Oral-B do not leave you high and dry.

In fact, they offer one of the best guarantees available.

For a start, right out of the box you have a 2 year warranty.  No registration needed (until you need to log an issue).

You can however register your brush online and get another 1 year (12 months) extended warranty for absolutely no cost to you.

Therefore should the brush fail within the first 3 years of ownership you are covered.

You can get full details of the warranty and the associated process in our guide to what the warranty covers.

The Smart 5 uses a handle design that has been tried, tested and perfected over many years and I really can’t find any obvious faults with it.  Its well built and solid in hand.

I know from past experience that most Oral-B models will survive a few falls to the bathroom floor, in most instances.

Conclusion

This might well be slightly controversial, but I wish to conclude this hands on review by saying I actually believe that this is essentially as good as the more premium Genius 9000 (view on Amazon).

Personally, I think the Smart 5 5000 (view on Amazon) offers an excellent all round package.

The handle is slightly slimmer and lighter.

I do not particularly miss the enhanced tracking offered by the Genius series or the customisable LED Smart Ring.

You actually in my mind get a more useful smartphone holder than is offered with the Genius.

The implementation of cleaning modes on the 5000 could be better for sure and a better travel case would be preferred, but all told I am really impressed.

If you are looking at the 5000 and thinking this might just be for me, then you must consider the Genius 9000 too, it’s simply silly not to.

The final decision will be personal preference and price.

I might well be inclined to pay £10 more for the better travel case, but you might feel differently.

If you want one of the best electric toothbrushes available on the market today, you could do a lot worse than this.

Electric Teeth Rating

Size Guide

  • Height (without head) – 19.5cm
  • Height (with head) – 23.5cm
  • Width – 2.3cm
  • Thickness – 2.9cm
  • Weight (without head) – 123g
  • Weight (with head) – 129g

All are approximates

FAQ

  • Is the Smart 5 5000 an oscillating brush?
    • Yes, with Oral-B 3D motion that oscillates, rotates and pulsates.
  • What is daily clean mode?
    • This is the comprehensive everyday cleaning mode that works with the provided CrossAction brush head to effectively clean the teeth using the Oral-B 3D oscillating, rotating and pulsating technology to clean the teeth and remove up to 100% more plaque than a manual brush.
  • What is gum care mode?
    • Using a lower speed and power output through the brush head in conjunction to clean the teeth and massage gums, stimulating blood flow and assisting in reducing sensitivity in the gums when brushing.
  • What is sensitive mode?
    • A gentle yet thorough cleaning mode that combined with the sensitive brush head works to remove bacteria and plaque from sensitive areas of the mouth.
  • What is whitening mode?
    • A mode engineered to offer a polishing effect on the teeth as if you were at the dentist. Suitable for occasional or everyday use it works ideally with a 3D White brush head to make teeth look whiter and shine.
  • What is Pro-Clean mode?
    • A mode offering an additional 3,000 movements per minute over the standard Daily Clean mode, for an intense clean feeling.
  • Does it have any other cleaning modes?
    • No, it has 5 cleaning modes Daily Clean, Gum Care, Sensitive, Whitening and Pro Clean. For more cleaning modes consider the Genius 9000 that offers the maximum number of modes, which is 6. It has the Tongue Cleaning mode.
  • What brush head does it come with and what alternative ones can be used?
    • The brush heads that is supplied with the Smart 5 5000 is 1 x CrossAction, 1 x Sensitive/SensiClean and 1 x 3D White head.  There is also a package called the Smart 5 5950N which includes 2 x CrossAction heads only.  You may also find the 5950S, this includes 2 x Sensi Clean UltraThin head instead.  You can change the head with any others on offer from Oral-B. There are many that work with the brush handle.  There are 6 main brush head options that include Cross Action, Floss Action, 3D White, Sensi UltraThin, Precision Clean and TriZone.
  • Does the Smart 5 5000 have a pressure sensor?
    • Yes, it does.
  • Does the Smart 5 5000  have Bluetooth?
    • Yes, it does.
  • Does the Smart 5 come with a warranty & how long is it?
    • If purchased new from an approved retailer the brush will come with a 2 year warranty which can be extended by a further year to 3 in total if you register the brush online on Oral-B’s website.
  • Does the Smart 5 5000 have a built in timer?
    • Yes.  Often referred to as the quadpacer; subject to the cleaning mode the brush will provide an audible warning through a slight pause in the brushing mode to tell you to change quadrants.  There are 4 quadrants to the mouth, and brushing is normally for 2 minutes.  The timer will active at 30 second intervals, with a different sound at the end of the 2 minutes.  There is no visual timer included, although you can see the pause in the brushing mode if watching the brush head itself.
  • How long does the battery last?
    • The battery lasts up to 66 minutes, which if used on the standard daily clean mode is 16 days based on 2 cleans per day.
  • Does it come with a smart wireless guide?
    • No, the Smart 5 does not have a wireless smart guide included.
  • Does it come with a charger?
    • Yes, a charging station is included with the Smart 5 5000.
  • The charger is 2 pin, how can I use it?
    • The charger is a 2 pin/prong charger designed to be used on voltages of 220-240 volts.  It is a 2 pin charger suitable for connecting to shaver sockets found in many bathrooms in the UK & Europe.  If you do not have a shaver socket, you can purchase an adapter that will allow the charger to be connected to a standard 3 pin UK mains socket.
  • Can this be fixed to a wall?
    • The Smart 5 5000 charging station or brush head holder has not been designed to be fixed to a wall.
  • Can I use the Smart 5 5000 in the shower?
    • Yes.  The Smart 5 is water resistant so if you choose you can use it in the shower. Avoid submerging it in water.
  • Does it come with a travel case?
    • Yes, a travel case is not included in the box.

Your Opinions

Do you own or have you used the Oral-B Smart 5 5000 or 5950?

Are there certain features that you really like or dislike?

Let us know what you think about this brush and let others who may well be considering purchasing one know your opinions before they do.

Summary
Review Date
Reviewed Item
Oral-B Smart 5 5000N
Author Rating
51star1star1star1star1star
Jon Love

About Jon Love

Jon is a leading voice on electric toothbrushes and has been quoted by mainstream media publications for his opinions and expertise.

Having handled & tested hundreds of products there really is very little he does not know about them.

Passionate about business and helping others, Jon has been involved in various online enterprises since the early 2000s.

After spending 12 years in consumer technology, it was in 2014 that he focused his attention on dental health, having experienced first-hand the challenge of choosing a new toothbrush.

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Leave a comment or question

11 thoughts on “Oral-B Smart 5 5000 Review”

  1. My wife and I have found after a few weeks the use of the genius
    9000 series has made our teeth very sensitive, the dentist suggests it may be the more powerful oscillation and pulse rates, even with sensitive tooth brush and sensitive tooth brush settings. After talking to Braun/Oral B they say all of their toothbrushes with new batteries have this higher rate so we have gone back to using our old braun tooth brush, when this completely dies we will have to change to something different.

    Reply
    • Hi Tracy.

      The newest/latest version in the UK is the Oral-B Smart 5 5000/5000N as per this review. Sometimes you will see it referred to or labelled with N and other times without. The N relates to the crossaction brush head supplied.

      There are older versions known as the Oral-B SmartSeries or Pro 5000/5000N.

      Reply
  2. Just a heads up: The Currys price embed under “Price & Where To Buy” is incorrectly for the “BABYLISS Thermo BAB3045 Ceramic Rollers”. (Which explains the £30 price tag)

    Reply
  3. The Smart 5 5000 seems to have a higher ptich noise when running the same cleaning mode compared to the 2500, or 2000N. Is that normal? Is it due to different number of oscillations? I’m concerned it might have something wrong with it. thank you.

    Reply
    • Hi Caitlin.

      The Smart 5 5000 has the same number of movements/oscillation as the Pro 2 2000 and Pro 2 2500. I can’t say I have noticed a difference in the sound running the same cleaning mode, but then again I have not done a direct side by side comparison and analysed thoroughly.

      Therefore I would suggest it’s poossibly not normal, but then again I haven’t done the comparison head to head.

      Is the sound difference significant?

      If you are using different brush heads that may or could have some bearing.

      Reply
  4. Hi could you reassure me that the Smart 4000 and 5000 have Daily Clean mode as first switch on mode like my Oral B Pro 4000 which is the older version
    P.S one other question I always have my electric toothbrush on charge as it sits on my dressing table and I just run it down every 6 months as stated in manual but I have now been told by Google search that I shouldn’t be doing this and to take it off charge each time I use it I did notice that the last time I let it run down it slowed down after a few days
    Sorry for all the questions I’m a worrier and the general rule of thumb was to just run it down every 6 months

    Many Thanks
    Wendy

    Reply
    • Hi Wendy. The Smart 4 4009 and 5 5000 have the daily clean mode set as the first cleaning mode when you switch the brush on.

      In regards to the battery advice has been to run the battery down every 6 months or so. However with new models this is not necessary.

      Reply
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