Superb, excellent, brilliant are all words that can be used to describe the Oral-B Pro 2 2500.
Compared to last year’s model only the battery life (and the name) has changed. It now lasts twice as long and the 16 day battery life is admirable.
It is slim, comfortable in hand and provides a good clean — there is little to dislike or complain about this brush. It has all you need of an electric toothbrush and will do you proud.
- Slim handled brush with good grip
- Built in timer
- 2 week battery life
- Pressure sensor – be alerted when brushing too hard
- Travel case included
- Battery status – More feedback would be good
This review is of the Pro 2 2500, the newest, 2017 version of the 2500 electric toothbrush.
There is an older model that has an inferior battery. If you wish to read about that model, you can do so here.
The 3 BIG Questions about the Oral-B Pro 2 2500
If you are short of time, the answers to the following 3 questions should let you know all you need to about the Pro 2 2500. If we have missed something, let us know in the comments.
If you want more detail, you can read our full Oral-B Pro 2 2500 review further down the page.
1. Is there anything drastically wrong with this toothbrush?
Finding something negative to say about this brush is really quite difficult, given the features and the price.
A good electric toothbrush, complete with travel case.
2. Which other brushes should I consider?
At this price point, you do have a lot of choice but the Pro 2 2500 really is our brush of choice.
The EasyClean is the equivalent to the Pro 2 2500, whilst the Smart 5 brings with it extra cleaning modes and Bluetooth connectivity.
For a more detailed comparison of buying options, see our best electric toothbrush buying guide.
3. Where is the best place to buy the Pro 2 2500?
The 2500 is a slight rarer version and it is not stocked by all retailers.
Some high street stores and grocers like Asda, for example, may stock it but I can’t guarantee it. The best thing to do is shop online for this model — we have included a live price comparison of UK retailers below and it’s always worth checking out eBay.
Typically here at Electric Teeth we recommend Amazon because it is very competitive on price and often has special offers running more frequently than others. It also offers free delivery. Nonetheless, it is always worth checking out other retailers as well.
Why should you listen to us?
Electric Teeth is an independent organisation with a mission to simplify dental health.
Our team is a mixture of consumers and dental professionals.
We strive to create honest, informative content, telling you the facts, good or bad.
We are not sponsored by big brands or healthcare companies. Our site is funded by affiliate revenue and ads, but we only recommend products that we have tested and truly believe to be worth your money.
Why not watch this short video to find out all about us?
And now for a bit more detail….
You may already be aware if you are then great, but I want to ensure you understand this model because it is very easy to be confused or pick up the wrong brush.
The Pro 2500 is an existing model that is being replaced/updated/upgraded (however you wish to refer to it) with a new model for 2017 and a slightly new name. The 2017 edition that I am testing here is called the Pro 2 2500.
Older models did not have the ‘2’ in the name.
There is one key difference between these models, aside from the new name.
- The 2017 model has a Lithium-Ion (Li-Ion) battery rather than a Nickel Metal Hydride (NiMH) which more than doubles the usage time.
The older Pro 2500 is an excellent brush still but it is worth taking advantage of the extra battery life if you can. Amazon is listing the 2017 version as the Pro 2500, but it is the Pro 2 2500 that is shown in the images, so you should receive the newer model if you place an order.
There is also the Pro 2 2000 and the Pro 2 2500 (being reviewed here).
The 2500 is essentially the 2000 but with a black coloured grip on the handle and a travel case included. The 2000 does not come with a travel case.
Variants of this brush
Right, so there is something extra you need to know!
Most retailers will sell the Pro 2 2500N. Take note of the ‘N’ at the end of the product name. This refers to the type of brush head included.
- Pro 2 2500N – This is the Pro 2 2500 with CrossAction brush head. The grip on the brush handle is usually black in colour.
- Pro 2 2500S – This is the Pro 2 2500 with Sensi UltraThin brush head. The grip on the brush handle is usually black in colour.
- Pro 2 2500W – This is the Pro 2 2500 with 3D White brush head. The grip on the brush handle is usually pink in colour.
- Pro 2 2500N Black Edition – This is the Pro 2 2500 with CrossAction brush head. The grip on the brush handle is usually black in colour as is the brush head. The standard clear travel case is replaced with a slimmer black coloured case also.
One extra caveat is that high street and online retailer Boots have a different variant of the Pro 2 2500. Instead of a travel case, a tube of Oral-B’s Pro-Expert toothpaste is included and the brush handle grip colour is Blue.
What’s in the box
- Braun Oral-B Pro 2 2500N rechargeable toothbrush
- Charging station
- 1 x CrossAction brush head
- Travel case
- Oral-B 3D movement cleaning system (Oscillating-Rotating-Pulsating)
- Removes 100% more plaque than a manual brush
- Rechargeable battery
- 2 cleaning modes (Daily Clean and Gum Care)
- Visible pressure sensor
- Clean timer including quadpacer
- Battery life in excess of 2 weeks
- Travel case
Pros & Cons
Here are what I consider to be the pros and cons of the Pro 2 2500.
- Design -It is a lovely slim handled brush with plenty of grips.
- Battery Life – Delivering over 2 weeks of usage time this is up to par with the competition and better than the old model before it.
- 2 cleaning modes – Offering more than the standard ‘Daily Clean’ it perhaps offers one of the most commanded alternative cleaning modes, one that is softer on the gums, ‘Gum Care’ mode.
- Travel case – Basic but functional the travel case is useful if you go away for a night or longer to protect the handle and the brush heads.
- Timer – A built in timer encourages you to brush for the dentist recommended 2 minutes.
- Pressure sensor – A rear mounted pressure sensor illuminates red should too much force and pressure be applied to the teeth. Acting as a visual indicator you are clearly made aware to reduce the pressure and chances of doing damage to the teeth.
- Battery Status – I would prefer a bit more feedback from the brush on how much power remains in the battery. Get a red flashing light when low, but nothing more really.
Design, Usability, Clean & General Use
I apologise now if this review comes over as being too complimentary of the 2500.
As best as possible I like to remain unbiased in a review, but this brush delivers a lot for the price.
The Pro 2 2500 reviewed here evolves from the Pro 2 2000, which is one of our most recommended electric toothbrushes.
Well, the 2000 series covers all of the bases we see as important in an electric toothbrush. It does so at a good price with little in the way of compromise.
The 2500 then has good foundations and it is improved by the inclusion of a travel case.
A travel case is not required by everyone, but if you do go away, if only for a night it is very handy.
Fancy travel case this is not, but it’s a functional accessory that comes in the box to protect the brush handle and up to 2 brush heads.
Not only does it stop the brush heads becoming frayed or splayed, but it also keeps other items in your bag dry, should the brush heads and handle still be damp. Plus, it makes it very difficult, if not impossible for the brush to be accidentally turned on.
We have all heard those embarrassing stories of something vibrating in a suitcase when going through customs at the airport. Nothing dodgy, just your electric toothbrush. No such worries here.
Do be aware, that the Pro 2 2500 black edition comes with a slightly slimmer all black coloured case compared to the transparent and slightly curvier, and fractionally larger case of the standard Pro 2 2500 variant.
Another small difference between the 2500 and the 2000 is the colour of the grip that runs down the handle of the brush.
The 2000 comes in a blue or pink colour normally, but the 2500 has a black coloured rubber grip down the handle.
For some, this makes the brush more appealing, for others less so.
In hand the brush is lovely and slim.
What Oral-B do well is striking a balance between form and function.
Large enough you can grip onto it easily, but slim enough it does not feel chunky in hand.
There are 2 parts to the brush, the handle that has all the clever bits of technology in and the detachable brush head.
The brush handle is completely sealed. Inside is the battery, the motor and other electronics that make this brush function. It is sealed to avoid water getting into it.
This does mean the handle is water resistant and can survive splashes of water or rinsing under the tap, the least you should expect from a toothbrush right?!
It has not been designed to be immersed in water. So, don’t let the kids use this as a pretend submarine in the bath!
With the 2500 it is a classic black and white colour combination. The main body is a gloss white with the black accent being the rubber grip that runs top to bottom down the brush handle.
The single button on the front of the brush stands out because it is white in colour, contrasting against the black.
This single button is the power button that turns the brush on and off but also switches the cleaning modes too. More on this shortly.
Above and below this power button are contours in the rubber that drive the eye and the finger/thumb to it.
The lower third of the brush handle has the Oral-B and Braun logo in white and then a battery and charging icon below them.
The transparent icons light up when on charge or when the battery is low. This is where one of the small criticisms of this rush comes in.
The upper charging icon lights up red when the battery is low whilst the battery icon will flash green when on charge. For me, I would like to see more feedback from the battery. For example, when the brush is turned off, the battery icon stays lit for 10 seconds, green to show a good amount of power in the battery, yellow for medium and red for low, but sadly this is not the case.
Many will leave the brush on the charging stand provided, but it would be nice in my opinion to have this extra level of feedback. However, with up to 16 days of usage time from the battery maybe this is not necessary.
The gloss white plastic sides to the brush as smooth, but not too slippery to the touch. The rear of the handle has a series of ridges that run from the top to about half way down the handle. These act as gripping points for the hand and fingers when in use, these are particularly good if your hands are wet. They are a little harsher to the fingertips than the rubber on the front but they do the job well.
If you take a look at the very bottom of the brush, although it stands upright, you will find a recess into which the inductive charger fits.
The charging stand has a protuberance that the 2500 brush handle sits on.
Right at the top of the brush handle is a metal prong, this is what the brush head connects to and feeds the power from the brush motor.
The front mounted power button needs to be pressed once to turn the brush on. It will begin running the Daily Clean mode. This is the go to mode on all brushes. If you press it again on the 2500, it will change to Gum Care mode and a third and final press will turn the brush off.
Requiring a firm push the power button has a decent level of resistance. It is not too hard to switch the brush on, but it’s not likely to turn on unless you really mean to press the button.
Gum Care mode offered on this brush delivers fewer movements to the brush head from the brush motor for a softer and more enjoyable brushing experience, particularly if you have sensitive teeth and gums.
If you would like to know more about how these cleaning modes differ you can find out more here.
It is not the biggest frustration, but the brush does not have any way of showing you what cleaning mode is running. Some brushes have LED icons, but not here.
The brush also does not remember the mode you are using. So, if the Gum Care mode is your preferred mode, every time you power the brush on you need to press the power button twice.
By no means essential, you may wish if using the Gum Care mode to invest in a Sensitive brush head. It may come supplied, subject to what variant you buy, but if not, it could be worth considering.
The more standard CrossAction brush head included with this review unit has stiffer bristles than the sensitive brush heads you can get on the Pro 2 2500S.
The Oral-B Pro 2500 pink, otherwise known as the Pro 2 2500W comes with a 3D White brush head.
In fact, there are a number of different brush heads that can be used. You can find out more about these, how they differ and which is best for you, but reading our ultimate guide to Oral-B brush heads.
Make sure the head of the brush is replaced every 3 months to avoid doing damage to the teeth. It can be difficult to remember when you last changed or replaced the heads.
Thankfully the blue bristles you see on the head will fade over time. When they are a very pale blue or white, you need to replace the head.
All official Oral-B heads have these fading bristles. Other brands may not so be aware of this, if not buying manufacturer originals.
There are 2 really useful features built into this brush than I have not mentioned yet.
One is the Pressure Sensor.
On the neck of the brush handle is a plastic panel that is a red/orange colour.
Behind this is an LED that lights up to produce a bright red light when too much pressure is detected during the brushing. It goes out as soon as the pressure is reduced.
At the same time as too much pressure is detected, the motor will automatically reduce the power it delivers.
Applying too much pressure when brushing is a big issue and it causes more damage than you might think. A brush need only skim the surface of the tooth and gums.
The job of the pressure sensor is to alert you, protect you and educate you into being more careful when brushing.
Those moving to an electric toothbrush for the first time will likely activate it more frequently. Don’t worry too much, within a few weeks you will adjust to the pressure required.
Long term electric toothbrush users will likely not activate it, but it is a nice feature to have nonetheless.
The other feature is the timer and quadpacer.
Dentists recommend brushing the teeth for 2 minutes, twice a day. The Pro 2 2500 helps with this.
You should imagine your mouth broken up into 4 sections. Upper right, upper left, lower right and lower left. The idea is that you spend 30 seconds cleaning each section. The pacer helps you keep an even brushing time on these 4 sections. Together these add up to the 2 minute total.
On the 2500 at the 30 second intervals, the brush will provide an audible warning via a slight pause in the brush motor. This is your cue to change quadrant. Once the 2 minutes are up 3 brief pauses in the brush motor will be heard and felt.
As important, is making sure you brush for the right amount of time. It is not the same technique with an electric toothbrush. You can learn here.
Both of the cleaning modes on this model last for the full 2 minutes.
I really like the clean that the brush offers, my mouth felt really fresh after brushing.
The noise the Pro 2500 makes is quite a bit louder than a Colgate C250 or a Sonicare equivalent. Those are quieter when running.
Unlike some other models the box contents is limited, there is the travel case which is transparent, fairly thin, but robust enough for what it needs to do. You can get better travel cases but you have to pay for it.
As standard, the 2500 comes with a 2 year/24 month warranty. But, register it online and you get an extra year for free, no cost so 36 months or 3 years in total.
One final thing to be aware of is that there is a money back guarantee on offer from Oral-B. It is essentially like a trial, whereby you can buy and try the brush. Should you not like it you can return it for a refund. This is particularly useful if you are unsure whether an electric toothbrush is for you. Find out more about it here.
Summary of Design, Usability, Clean & General Use
- Slim and comfortable brush to hold and use
- Looks good
- 2 cleaning modes – daily clean and gum care
- Need to switch the brush on to change cleaning modes
- 1 x CrossAction brush head included
- Alternative brush heads available
- Built in quad pacer and 2 minute timer tells you when to change quadrant and finish brushing
- 16 day battery life, but no percentage indicator for clear feedback of remaining power
- Water resistant and can be used in the shower
- A basic travel case is included
- 2 year warranty as standard, register online for a free additional year
- Money back guarantee option for 30 days
If you read the introduction to this review, I mentioned how the Pro 2 2500 was a little different to the model it replaces, the Pro 2500.
As part of a range upgrade Oral-B have changed the batteries inside the brush handle from Nickel Metal Hydride batteries (NiMH) to Lithium-Ion (Li-Ion).
The result is double the battery life!
Where the Oral-B Pro 2500 electric rechargeable toothbrush battery life was once just 7 days/28 minutes of actual usage time, the result now from my hands on testing is 66 minutes of running time.
That equates to 16 days usage.
Strictly speaking, 66 minutes is 16.5 days but I have rounded it down to account for over brushing time/lost power from delays in turning the brush off.
Supplied with a charging stand, when the battery needs replenishing, simply set the brush on the stand.
A full charge can take up to 15 hours. It is however perfectly fine to take it off charge sooner as it is fine to leave the brush on the stand.
The power cable that is attached to the stand has a 2 pin connector attached. Designed to connect to a power socket found in a bathroom. Working on 220-240v it is possible to connect it to a 3 pin UK socket with use of an adapter.
When charging the battery charging icon flashes green.
When power is low the battery status icon will flash red and you will likely feel the decrease in brush power.
Competing brands still give Oral-B a good run for their money, with equivalents offering up to 3 weeks usage time.
Summary of Battery Life
- Newer Lithium-Ion battery technology used
- 66 minutes of usage time or 16 days usage based on 2 cleans a day
- Can be left on the charger
- Takes up to 15 hours to charge fully
- A charger is included in the box
- Status icon flashes green when charging and red when the battery is low
- Works on 220-240 volts
- Competition still offer up to 3 weeks usage
Price & Where To Buy
A brush is only worth what you are prepared to pay for it.
If you think it is worth £100 and want to pay this then that is fine, that is your choice, it’s your money after all.
However, given that I have tested and purchased many brushes I have a good feel for where the price should sit.
The Pro 2 2500 has a recommended retail price of £79.99, which is £10 more than the Pro 2 2000 that comes supplied without a travel case.
From a retail perspective that is probably what the case is worth if purchased separately.
If you need a case for your brush because you travel frequently, I would say it is worth picking up the 2500 over the 2000, providing the cost is no more than £10 more expensive.
The good news is that the price differences between the two models (at the time of writing) is less than that.
I have seen them with just a few pennies between them and a full £10 difference.
Both brushes sell on average at 40-50% below their RRP with the Pro 2 2000 being sold from £30-40, thus the 2500 will be around £35-45 — we have included a live price comparison here.
If there is less than £5 difference and you are not worried about colour it makes most sense really to go for the 2500 to have the travel case, should you need it.
Prices will vary from store to store. Quite often online retailers will have the best price.
This brush like every other requires replacement brush heads for each user every 3 months. Replacement heads can be purchased in packs of 4 and are priced on average between £11 and £14.
Using the average cost (based on one user) and ownership over 3 years (the same as the warranty period (if registered online)), the Pro 2 2500 will cost £74 or 7p per day to own.
This price does exclude the cost of water, toothpaste and electric to charge it. This price also works on some assumptions, but you get a rough idea.
Please note that all costs quoted are approximates and prices will vary based on location, supplier, time of purchase. These figures should not be relied on as hard fact but as a guide, based on real information at the time of writing.
Summary of Price & Where To Buy
- Recommended retail price of £79.99
- Generally available with 40% or more off RRP; circa £40.
- Live price comparison here
- Works out at around 7p per day over 3 years
- Worth spending £5-10 more to get this because of the case.
Reliability & Long Term Use
None of the brushes we test here at Electric Teeth go through specialist machines for drop tests or reliability trials. We do not have such equipment.
We put them through the life test.
We use them, look at them in detail, compare them to the competition.
Oral-B has developed pretty strong reliability over the years they have been making brushes and we find the failure rate to be low.
Most never go wrong, but inevitably some will.
Should the Oral-B Pro 2500 electric rechargeable toothbrush fail and the fault is as a result of parts or workmanship rather than user damage then it will be covered under the warranty.
The standard warranty or guarantee if you prefer runs for 2 years/24 months from the date of purchase.
Taking just 2 minutes to register your Pro 2 2500 via Oral-B’s website and you can get an extra years warranty at no cost to you.
For a brush of this price, I think a 3 year warranty is pretty impressive.
During my testing, I have looked for possible weaknesses but found nothing of concern.
Superb, excellent, brilliant are all words that can be used to describe this brush.
Just go buy it!
Compared to last years model only the battery life (and the name) has changed. Now lasting twice as long the 16 day battery life is admirable, even if the competition still has the longer life!
Slim, comfortable in hand and providing a good clean there is little to dislike or complain about this brush.
It has all you need of an electric toothbrush and will do you proud.
- Oral-B 3D technology movement: Round toothbrush head oscillates, rotates and pulsates to break up 100 Percent more plaque vs manual toothbrush
- Protect your sensitive gums: Visible gum pressure sensor reduces brushing speed and alerts if you brush too hard
- From day 1: Gently whitens your teeth from 1st use by removing surface stains and plaque
- Two cleaning brushing modes: Daily clean and gum care
- Oral-B is the No. 1 brand: Used by dentist professionals and approved by the Oral Health Foundation
Electric Teeth Rating
- Height (without head) – 19.5cm
- Height (with head) – 23.5cm
- Width – 2.3cm
- Thickness – 2.9cm
- Weight (without head) – 123g
- Weight (with head) – 129g
All are approximates
- Is the Pro 2 2500 an oscillating brush?
- Yes, with Oral-B 3D motion that oscillates, rotates and pulsates.
- What is daily clean mode?
- This is the comprehensive everyday cleaning mode that works with the provided CrossAction brush head to effectively clean the teeth using the Oral-B 3D oscillating, rotating and pulsating technology to clean the teeth and remove up to 100% more plaque than a manual brush.
- What is gum care mode?
- Using a lower speed and power output through the brush head in conjunction to clean the teeth and massage gums, stimulating blood flow and assisting in reducing sensitivity in the gums when brushing.
- Does it have any other cleaning modes?
- No, it has just two cleaning modes Daily Clean and Gum Care. For more cleaning modes consider the Smart 4 4000 or the Smart 5 5000. If you want less, look at the Pro 600 or the Philips Sonicare EasyClean HX6511/50.
- What brush head does it come with and what alternative ones can be used?
- The brush head that is supplied with the Pro 2 2500 is usually a CrossAction head. This is packaged as the Pro 2 2500N. There is also a package called the Pro 2 2500S, this includes a Sensi Clean UltraThin head instead. You can change the head with any others on offer from Oral-B. There are many that work with the brush handle. There are 6 main brush head options that include Cross Action, Floss Action, 3D White, Sensi UltraThin, Precision Clean and TriZone.
- Does the Pro 2 2500 have a pressure sensor?
- Yes, it does.
- Does the Pro 2 2500 have Bluetooth?
- No, it does not.
- Does the Pro 2 2500 come with a warranty & how long is it?
- If purchased new from an approved retailer the Pro 2 2500 will come with a 2 year warranty which can be extended by a further year to 3 in total if you register the brush online on Oral-B’s website.
- Does the Pro 2 2500 have a built in timer?
- Yes. Often referred to as the quadpacer; subject to the cleaning mode the brush will provide an audible warning through a slight pause in the brushing mode to tell you to change quadrants. There are 4 quadrants to the mouth, and brushing is normally for 2 minutes. The timer will active at 30 second intervals, with a different sound at the end of the 2 minutes. There is no visual timer included, although you can see the pause in the brushing mode if watching the brush head itself.
- How long does the battery last?
- The battery lasts up to 66 minutes, which if used on the standard daily clean mode is 16 days based on 2 cleans per day.
- Does it come with a smart wireless guide?
- No, the Pro 2 does not have a wireless smart guide included.
- Does it come with a charger?
- Yes, a charging station is included with the Pro 2 2500.
- The charger is 2 pin, how can I use it?
- The charger is a 2 pin/prong charger designed to be used on voltages of 110-240 volts. It is a 2 pin charger suitable for connecting to shaver sockets found in many bathrooms in the UK & Europe. If you do not have a shaver socket, you can purchase an adapter that will allow the charger to be connected to a standard 3 pin UK mains socket.
- Can this be fixed to a wall?
- The Pro 2 2500 charging station or brush head holder has not been designed to be fixed to a wall.
- Can I use the Pro 2 2500 in the shower?
- Yes. The Pro 2500 is water resistant so if you choose you can use it in the shower. Avoid submerging it in water.
- Does it come with a travel case?
- Yes, a travel case is included in the box.
Do you own or have you used the Oral-B Pro 2 2500?
Are there certain features that you really like or dislike?
Let us know what you think about this brush and let others who may well be considering purchasing one know your opinions before they do.